Victoria Confirms Mandatory CPD Requirements for 2027

Consumer Affairs Victoria (CAV) has published details of the mandatory continuing professional development (CPD) requirements that will apply to Victorian estate agents and agents’ representatives from April 2027.

From 1 April 2027, licensed estate agents and registered agents’ representatives will be required to complete at least five CPD activities annually, including at least two from the Business Licensing Authority’s (BLA) mandatory list, under CAV’s annual CPD requirements.

What will agents need to complete?

The first CPD year runs from 1 April 2027 to 31 March 2028, according to Consumer Affairs Victoria’s CPD guidance.

Under CAV’s activity and assessment requirements, each activity must last at least one hour, use in-person or interactive online delivery, relate to the participant’s occupation and have clear learning objectives. Only activities listed on CAV’s CPD provider register can count towards the requirements. Mandatory activities also require a written assessment.

CAV’s published list of eight mandatory topics for 2027–28 covers areas including residential sales, property management, commercial real estate, ethics, trust accounting, privacy and cybersecurity.

Conferences, self-study and pre-recorded webinars do not count. Agents must keep a record of each completed CPD activity. These rules are set out in CAV’s guidance on eligible activities and recordkeeping.

More regulatory changes already underway

The new CPD framework comes alongside broader changes to Victoria’s real estate industry.

From 25 November 2026, agents’ representatives must hold individual BLA registration. CAV says existing representatives employed by a licensed estate agent on 24 November 2026 will be registered automatically if their employer has notified the BLA by midday on 24 November. They should create a myCAV account before 25 November 2026 and check their details, as explained in the registration guidance.

Separately, property price transparency and underquoting reforms began on 1 October 2026.

Together, these changes signal a stronger focus on professional accountability and regulatory compliance across Victoria.

TRACit is preparing for the changes

For Victorian agencies, preparing for mandatory CPD means planning suitable training, keeping completion evidence and monitoring each team member’s progress.

TRACit is preparing to support Victoria’s new requirements, helping agencies track completed activities, monitor outstanding obligations and maintain centralised compliance records.

With the first CPD year approaching, now is the time for Victorian agencies to start preparing.

New rules. New responsibilities. One place to stay on top of compliance.